Privacy Policy
Daniel Gaines Insurance Agency
Effective date: September 6, 2026
Website: https://www.dgainesins.com
Who we are
Daniel Gaines Insurance Agency (“we,” “us,” or “our”) provides insurance quotes, policy service, and related customer communications for individuals and businesses from our offices in Yuba City and Marysville, California.
Contact: dan@dgainesins.com
Yuba City: 438 Colusa Ave C, Yuba City, CA 95991
Marysville: 621 B St, Marysville, CA 95901
Information we collect
We may collect:
- Contact details (name, email, postal address)
- Phone numbers and SMS/text messaging consent
- Insurance-related information you provide for quotes or service
- Website form submissions (quote, contact, appointment)
- Technical data (IP address, browser type, device) when you use our site
How we use information
We use information to:
- Respond to quote, contact, and appointment requests
- Provide insurance-related customer service
- Send SMS/text messages you have consented to (appointment reminders, quote follow-ups, account/service notices, and related agency communications)
- Operate, secure, and improve our website and services
- Comply with legal and regulatory obligations
SMS / mobile information
If you provide a mobile number and consent to text messages, we use that number to send the types of messages described in our SMS Terms.
Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or buy mobile phone numbers or SMS opt-in data.
We may use service providers (such as our SMS gateway / Twilio, CRM, hosting, and analytics providers) only to operate our services and deliver messages you requested or consented to—not as data buyers for third-party marketing.
How to opt out of SMS
Reply STOP to any text from us to opt out. Reply HELP for help. You may also email dan@dgainesins.com. Opting out of SMS does not affect non-SMS communications you still want to receive, unless you ask us to stop those too.
Sharing of information
We may share information with:
- Insurance carriers and partners as needed to quote or service policies
- Service providers who process data for us under contract (hosting, CRM, SMS delivery, analytics)
- Authorities when required by law
We do not sell personal information. We do not share mobile opt-in data with third parties for their marketing.
Cookies and analytics
Our site may use cookies or similar technologies and analytics tools to understand site usage. You can control cookies through your browser settings.
Data retention
We retain information as long as needed for the purposes above, policy/service records, and legal requirements, then delete or de-identify it when appropriate.
Your choices
You may request access, correction, or deletion of personal information where applicable by emailing dan@dgainesins.com. California residents may have additional rights under applicable privacy law; contact us to exercise them.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy and will post the new effective date on this page.
Contact
Questions about privacy: dan@dgainesins.com